Privacy Policy
The Lotus Mind Academy
Effective Date: October 16, 2026
The Lotus Mind Academy (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of students, parents, guardians, and website visitors. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, schedule appointments, purchase services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Contact Information
Student and parent or guardian names
Email addresses and phone numbers
Preferred contact information
College Planning Information
Student grade level, high school, and anticipated graduation year
Academic interests, GPA information, and coursework details you choose to share
Extracurricular activities, accomplishments, goals, and college preferences
College application progress, essays, résumés, and related documents
Scholarship interests and questions about financial aid
Scheduling and Payment Information
Appointment dates, times, and service selections
Purchase history, payment status, refunds, and transaction records
Information processed through third-party payment providers
We do not intend to collect sensitive financial account information, such as bank account passwords or Social Security numbers, through our college planning intake forms. Please do not submit this information through our website or email.
Website and Technical Information
Our website and service providers may collect technical information such as browser type, device information, IP address, pages visited, and website usage data through cookies and similar technologies.
2. How We Use Your Information
We use personal information to:
Provide personalized college planning, admissions consulting, and essay coaching services.
Schedule and manage appointments.
Communicate with students and parents or guardians as appropriate.
Review information and documents provided for consulting services.
Process payments, refunds, and service purchases.
Respond to questions and provide customer support.
Maintain business, accounting, and transaction records.
Protect our website, prevent fraud, and meet applicable legal obligations.
Improve our services and website experience.
We do not sell personal information to third parties for their own marketing purposes.
3. Students Under 18
Our services may involve high school students under the age of 18. We encourage parents or legal guardians to participate in the college planning process as appropriate.
Where required by applicable law, we obtain appropriate parental or guardian consent before collecting personal information directly from children. We ask students and families to share only information reasonably necessary for the services requested.
Parents or guardians may contact us with questions about a minor's personal information or requests to review or correct it, subject to applicable law and our contractual obligations.
4. Essays, Applications, and Student Documents
Students may share personal statements, supplemental essays, résumés, academic information, and other documents for review and coaching.
We use these materials only as reasonably necessary to provide the requested services, communicate with the student or family, maintain appropriate business records, and meet legal obligations.
We do not publicly post or use a student's essays, story, name, photograph, or personal achievements in marketing or testimonials without appropriate permission.
Students remain responsible for the accuracy and submission of their own college application materials.
5. Payments and Third-Party Services
We may use third-party platforms to operate our business, including:
Squarespace: Website hosting and related website features.
Acuity Scheduling: Appointment scheduling, intake forms, and related booking communications.
Stripe: Payment processing and related transaction services.
Email and communication providers: Sending service-related messages and responding to inquiries.
These providers may process personal information according to their own privacy policies and the services they provide. Payment card information is generally handled by our payment processor rather than stored directly by us.
We do not control the privacy practices of third-party services. We encourage you to review their privacy policies before using their services.
6. Cookies and Website Analytics
Our website or its service providers may use cookies and similar technologies to support website functionality, understand website traffic, improve performance, and remember preferences.
You may be able to manage cookies through your browser settings or any cookie preference tool available on our website. Disabling certain cookies may affect website functionality.
7. When We Share Information
We may share personal information:
With service providers who help us operate our website, schedule appointments, process payments, and deliver services.
With a student's parent or legal guardian when appropriate, authorized, or legally required.
When necessary to comply with applicable law, legal process, or a valid government request.
When reasonably necessary to protect our rights, safety, property, or the rights and safety of others.
In connection with a business transfer, if permitted by law.
We do not sell personal information. We do not share student essays or personal stories publicly without appropriate permission.
8. Confidentiality and Communications
We treat information shared during consulting services with care and limit access to people and service providers who reasonably need it to perform their roles.
However, email, online forms, and internet communications may not be completely secure. We cannot guarantee absolute security for information transmitted electronically.
Parents and students should discuss any preferences about parent involvement and communications with us at the beginning of the engagement, subject to applicable law and the student's circumstances.
9. Data Retention and Security
We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, and comply with legal obligations.
We use reasonable administrative and technical safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Withdraw consent where processing is based on consent.
Opt out of nonessential marketing communications.
Submit a privacy-related question or complaint.
Some information may need to be retained for legal, accounting, payment-processing, or legitimate business purposes.
To make a privacy request, contact us using the information in the Contact Us section below.
11. Email and Marketing Communications
We may send service-related emails about appointments, purchases, intake forms, and requested services.
If we send optional marketing emails, you may unsubscribe using the link provided in the message, where available. Unsubscribing from marketing emails does not prevent us from sending essential service or transaction communications.
12. External Websites
Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of websites we do not operate. Review their privacy policies before sharing personal information with them.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal obligations. Updates will be posted on this page with a revised effective date.
14. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact:
The Lotus Mind College
Email: success@thelotusmindcollege.com
Website: https://www.thelotusmindcollege.com
Please confirm that the email address and website listed above are active and correct before publishing this policy.